TECHNO TRIBE LIMITED

Last Updated: May 2, 2025

TECHNO TRIBE LIMITED (“we”, “our”, or “us”), a company registered in England and Wales (Company Number: 16082982) with a registered office at 129 Mile End Road, London, England, E1 4BG, is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, use our services, or interact with us in any way. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

1. INFORMATION WE MAY COLLECT

We may collect and process the following categories of personal data:

1.1 Information you provide to us:

• Contact information (such as name, email address, phone number, postal address)
• Business information (such as job title, department, company name)
• Login credentials for our services
• Payment details when purchasing our services
• Communications you send to us
• Survey and feedback responses
• Information provided when you report a problem with our services

1.2 Information we collect automatically:

• Technical information, including IP address, browser type and version, time zone setting, operating system and platform
• Information about your visit, including the full URL clickstream to, through, and from our website, services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page

1.3 Information we receive from other sources:

• Information from business partners, contractors, and service providers
• Information from analytics providers, advertising networks, and search information providers
• Credit reference information from credit reference agencies (for business customers)

2. HOW WE USE YOUR INFORMATION

We use your personal data for the following purposes:

2.1 To fulfill our contract with you:

• To provide our IT consultancy and services
• To process and manage payments
• To communicate with you regarding our services
• To fulfill obligations arising from contracts between you and us

2.2 For our legitimate interests:

• To manage and administer our business
• To improve our services and website
• To provide customer support and respond to inquiries
• To protect our business against fraud and other illegal activities
• To ensure network and information security
• To maintain accurate records

2.3 With your consent:

• To send you marketing communications about our services
• To place certain non-essential cookies on your device
• To share your information with selected third parties for their marketing purposes

2.4 To comply with legal obligations:

• To comply with any legal or regulatory requirements
• To enforce our terms and conditions and other agreements
• To protect our rights, property, or safety, or that of our customers or others

3. LEGAL BASIS FOR PROCESSING

We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and use your personal data. In almost all cases, the legal basis will be one of the following:

• Consent: Where you have explicitly agreed to our use of your personal data.
• Contractual necessity: Where our use of your personal data is necessary to perform a contract with you or take steps to enter into a contract.
• Legal obligation: Where our use of your personal data is necessary to comply with legal or regulatory obligations.
• Legitimate interests: Where our use of your personal data is necessary for our legitimate interests or the legitimate interests of a third party.

4. DISCLOSURE OF YOUR INFORMATION

We may share your personal data with:

4.1 Internal third parties:

• Employees, contractors, and agents who require access to perform their jobs

4.2 External third parties:

• Service providers acting as processors who provide IT, system administration, payment processing, and other services
• Professional advisers including lawyers, bankers, auditors, and insurers
• HM Revenue & Customs, regulators, and other authorities
• Business partners, suppliers, and subcontractors to the extent necessary to perform our contract with you

4.3 Other scenarios:

• In the event we sell or transfer all or a portion of our business or assets
• If we are under a duty to disclose or share your personal data to comply with any legal obligation
• To enforce or apply our terms of use and other agreements
• To protect the rights, property, or safety of TECHNO TRIBE LIMITED, our customers, or others

5. DATA RETENTION

We will retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process your personal data
• Whether we can achieve those purposes through other means
• The applicable legal requirements

In some circumstances, we may anonymize your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.

6. DATA SECURITY

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. YOUR RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can ask us to correct any incomplete or inaccurate data we hold about you.
• Right to erasure: You can ask us to delete or remove personal data where there is no good reason for us to continue processing it.
• Right to restrict processing: You can ask us to suspend the processing of your personal data in certain scenarios.
• Right to data portability: You can request the transfer of your personal data to you or to a third party.
• Right to object: You can object to processing of your personal data where we are relying on a legitimate interest or for direct marketing.
• Right to withdraw consent: You can withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the details provided below.

8. COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

9. INTERNATIONAL TRANSFERS

We may transfer your personal data outside the UK and the European Economic Area (EEA). Whenever we transfer your personal data outside the UK and the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• Transferring data to countries that have been deemed to provide an adequate level of protection for personal data by the UK Government or European Commission.
• Using specific contracts approved by the UK Government or European Commission which give personal data the same protection it has in the UK and Europe.
• Where we use providers based in the US, we may transfer data to them if they are part of a recognized data protection framework.

10. CHILDREN’S PRIVACY

Our services are not intended for children under 16 years of age, and we do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we will take steps to remove that information from our servers.

11. CHANGES TO OUR PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy. The date this Privacy Policy was last updated appears at the top of this document.

12. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact our Data Protection Officer:

TECHNO TRIBE LIMITED
Attn: Data Protection Officer
129 Mile End Road
London, England, E1 4BG
United Kingdom

Email: [privacy@technotribe.co.uk]
Phone: [+447405833326]

Complaint to the ICO: You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.